Contact
Get in touch
The fastest way to reach Sniffgrove is by email. Write to us with your order number if you have one, and we reply within 24 hours on business days. Whether it is a question about the snuffle mat, an order, or a return, we are happy to help.
For the quickest answer, email [email protected] and include your order number plus a short description of the issue. If a photo helps explain a problem with the mat, attach it and we can usually sort things out in one reply.
Before you write, you may find a quick answer in our policies: the shipping policy covers dispatch and delivery times, the refund policy explains our 30-day money-back guarantee, and the reviews page shows the mat in real homes. New to nose work? Our buyer's guide and puppy guide answer the most common questions.
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